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Privacy Policy

 

WHAT IS PERSONAL INFORMATION?:

Personal information means any information about an identifiable individual, other than certain business contact information. This includes information such as your name, address, telephone number, birth date, payment card numbers, purchase information and e-mail address.

 Shop QoQo collects, uses and discloses personal information in order to provide you with goods and services and/or information on products and services you might be interested in. We also collect, use and disclose your personal information to comply with legal and regulatory requirements and as otherwise may be permitted or required by applicable laws.

 

COLLECTION:

We collect your personal information in connection with the provision of goods  to you, including but not limited to situations when you:

  • make purchases or  make returns online
  • communicate with our customer service representatives
  • sign up for our eNewsletter or other communication channels
  • enter into a contest, promotion or survey.

We collect personal information about you for various purposes, including to:

  • manage our business and to register and maintain accurate accounts for you
  • verify your identity for our mutual protection
  • verify your eligibility for, and/or to provide you with, products, services and promotions
  • provide you with information about our products and promotions 
  • generate statistics and aggregate reports for internal use
  • meet legal and regulatory requirements

****In most cases we collect personal information directly from you. ****

USE:

Personal information will not be used without your consent for purposes other than those for which it was collected. We may use your personal information in connection with the purposes for which you have provided it.

For example: When you make purchases or returns in one of our stores online:

  • We will use your personal information as is necessary to process your transaction, including payment and shipping, to verify your identity and address, and to administer our post-purchase survey. When making returns, you may be asked to provide personal information for fraud prevention purposes.
  • We will use your personal information as is necessary to ensure proper delivery of your purchase, follow up on any purchase matters, assist you with your returns and claims.

 

MAINTAINING AND SAFEGUARDING YOUR PERSONAL INFORMATION: 

Shop QoQo  has adopted security measures appropriate to the sensitivity of the information to protect your personal information against unauthorized access, loss or theft.

Shop QoQo keeps your personal information only for as long as necessary to accomplish the identified purpose(s), and then securely destroys such information.

 

DO NOT TRACK:

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

YOUR RIGHTS:

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION:

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO OUR PRIVACY POLICY:

Our website will contain the most up-to-date version of this Privacy Policy; please review it periodically for changes.

MINORS:

The Site is not intended for individuals under the age of 14 .

 

For more information contact us on akwaaba@shopqoqo.com